Citizen Tsuyosa Automatic Green Dial Gold Steel Strap Watch For Men - NJ0152-51X

Luxury Bargain Shipping Policy

At Luxury Bargain, we strive to offer a seamless and convenient shopping experience. Our shipping policy ensures clarity and transparency for all our customers.

- Free Worldwide Shipping
We provide free shipping on all orders, regardless of your location. Delivery is typically completed within 8 - 14 working days.

- Customs Clearance
We handle the entire customs clearance process for all international shipments. This means you won’t have to pay any additional duties or taxes upon delivery. The price you see on our website is inclusive of all taxes, duties, and fees, ensuring a smooth and hassle-free experience.

- Additionally:
For certain countries such as Brazil, Sri Lanka, Pakistan, and India, customs authorities may still apply import duties or taxes at their discretion. These charges are not always predictable and vary based on local regulations. In such cases, any customs duties or taxes incurred will be the responsibility of the customer.

- Order Cancellation and Restocking
Once your order is processed, cancellations are not allowed. 

- Delivery Timeframes and Delays
While we aim to ship all products promptly after receiving payment, we cannot guarantee exact delivery dates. Delays may occur due to customs clearance or other unforeseen circumstances. Luxury Bargain is not liable for any damages or losses caused by delayed shipments.

- Tracking Your Order
Customers will receive a tracking number via email within 3-5 working days after placing their order. We partner with leading courier services such as DHL, FedEx, USPS, UPS, Canada Post, and more to ensure reliable delivery.

We appreciate your understanding and look forward to serving you with our premium collection of watches!

Luxury Bargain Return & Cancellation Policy

1. Order Cancellations We do not accept cancellations once an order has been processed by our warehouse. However, in rare cases where a customer informs us immediately after placing their order and the order has not yet been processed, we may allow a cancellation. Customers must contact us at support@luxury-bargain.com as soon as possible to request cancellation.

2. Eligibility for Returns We accept returns for watches purchased from Luxury Bargain under the following conditions:

• Defective, Damaged, or Incorrect Watches: If you receive a watch that is defective, damaged upon arrival, or different from what you ordered due to a warehouse processing error, you may initiate a return. Proof of damage or error must be communicated via email before returning the product.

• Return Shipping Method: Returns are accepted by mail only. Customers must ship the watch back to our USA warehouse address, which will be provided once the return is approved.

• Return Costs: Customers are responsible for the cost of return shipping. We do not provide a prepaid return label.

• Condition of Returned Items: The watch must be returned in the same condition as it was received. We do not accept returns of used or worn products.

• Restocking Fee: We do not charge a restocking fee.

3. Exclusions from Returns We do not accept returns in the following cases:

• Customer Remorse: Returns due to dissatisfaction, change of mind, incorrect sizing of straps, or purchasing the wrong product are not accepted.

• Manufacturer’s Warranty: Our watches do not come with a manufacturer’s warranty. Instead, all products are covered by a 2-year in-house warranty provided by Luxury Bargain. If a customer experiences a functional issue with the watch, they must return it to us at their own expense. The return address will be provided upon request.

4. Return Process To initiate a return, follow these steps:

1. Contact Us: Email us at support@luxury-bargain.com within 48 hours of receiving your order to report any defects, damages, or incorrect items. Attach clear proof (photos or videos) of the issue.

2. Return Authorization: Once the return request is approved, we will provide you with a return authorization (RA) number and the return shipping address.

3. Ship the Item: Customers must return the watch within 7 days of delivery at their own expense to our USA warehouse (address provided upon approval). We recommend using a trackable shipping service.

4. Inspection & Refund/Replacement: Upon receiving the returned watch, we will inspect it. If approved, you will be eligible for a refund or replacement, depending on availability.

5. Refund Processing

• Refunds will be issued within 2-4 business days after the returned item is received and inspected.

• Refunds will be processed using the same payment method used for the original purchase.

• Since we offer free shipping, no shipping cost refunds apply.

6. International Orders

• Customs Duties & Taxes: Luxury Bargain handles customs clearance for international orders, ensuring no additional duties or taxes for customers.

• Delivery Timeframe: Due to international shipping and customs, please allow 8-14 business days for delivery. Unforeseen delays may occur.

7. Contact Information For inquiries regarding our return policy or assistance with returns, contact us at:

📧 Email: support@luxury-bargain.com 📲 Social Media: Reach out to us via our official social media channels.

Thank you for shopping with Luxury Bargain!